Front Desk Coordinator

1 week ago


Nimpo Lake, Canada Nimpo Lake Resort Full time
Job Title:

Hotel Front Desk Clerk

About the Role:

Nimpo Lake Resort is seeking a skilled and detail-oriented Front Desk Clerk to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations and check-ins, and ensuring that all aspects of our front desk operations run smoothly.

Responsibilities:
  • Front Desk Operations: Assist with managing room reservations, check-ins, and check-outs, as well as process guest payments and handle any issues that may arise.
  • Customer Service: Provide exceptional customer service to our guests, responding to their inquiries and resolving any concerns in a timely and professional manner.
  • Communication: Maintain open lines of communication with other departments, including housekeeping, food and beverage, and maintenance, to ensure seamless operation of all resort activities.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: Previous experience in a related role, preferably in a hotel or hospitality setting, is an asset.
Benefits:

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus benefits and opportunities for growth and development.

About Us:

Nimpo Lake Resort is a leading destination for outdoor enthusiasts, offering a range of amenities and activities, including hiking trails, fishing lakes, and scenic boat tours. We are committed to providing exceptional customer service and creating unforgettable experiences for our guests.


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