Group Business Development Representative

3 days ago

Mississauga, Ontario, Canada Royal Bank of Canada Full time

Job Summary

We are seeking a highly skilled Group Business Development Representative to join our team at Royal Bank of Canada. As a key member of our Group Benefits Solutions team, you will be responsible for creating and maintaining Group Contracts for our clients. If you have a passion for delivering exceptional client service and a strong background in contract management, we encourage you to apply for this exciting opportunity.

Key Responsibilities

  • Create new Group Policy Contracts and Employee Booklets, plus generate any Amendments or Extra Contractual Letters required
  • Input plan design details into the GBS Vantage system
  • Collaborate with internal partners and team members to ensure work is completed within SLAs
  • Manage high volumes and be able to prioritize and reprioritize assigned tasks 
  • Ensure compliance with audit, regulatory and internal compliance requirements
  • Support the Group New Business Ops team with any other associated tasks, as required

Requirements

  • Highly proficient in Microsoft Word and Excel
  • Experience in a high volume/high intensity customer service environment
  • Excellent communication skills (written and verbal)
  • Excellent time management and organizational skills with ability to multi-task
  • Ability to work with French documents
  • Adaptability to changes in processes and procedures
  • Ability to manage multiple tasks on multiple systems effectively and efficiently

Preferred Qualifications

  • Bilingual in French and English written
  • Post-secondary education (i.e. community college, university preferred)
  • Group insurance knowledge
  • Any experience with Hot Docs, GBS Vantage or GBS Workflow

What We Offer

  • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
  • Competitive pay and high-earning potential
  • All the tools, training, and team support you need to grow your business and career
  • Flexible work/life balance options
  • Sophisticated RBCI software tools to boost your productivity and grow your business

Job Skills

Insurance, Insurance Policies, Office Administration, Problem Resolution, Writing in French

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