Senior Banking Operations Manager

2 weeks ago

Moncton, New Brunswick, Canada TD Bank Full time

Job Summary:

We are seeking a highly skilled Senior Banking Operations Manager to join our team at TD Bank. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our branch, ensuring the delivery of exceptional customer experiences and financial confidence.

Key Responsibilities:

  • Mentor and develop a high-performing team of banking professionals to provide expert advice and guidance to customers.
  • Develop and implement business development strategies to drive growth and revenue within the branch.
  • Ensure accuracy and compliance with TD's policies and procedures, maintaining operational excellence.
  • Liaise with Wealth and Business Banking to stay up-to-date with industry regulations and emerging issues.
  • Collaborate with colleagues to promote TD's image and goodwill within the community through community events and initiatives.

Requirements:

  • Undergraduate degree and/or over 5 years of relevant experience in banking operations.
  • Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course.
  • Strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems.
  • Proficiency in software tools including MS Office and internet applications.

About TD Bank:

TD Bank is one of the world's leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Accommodation:

We are committed to providing a barrier-free work environment and are happy to accommodate any accessibility needs you may have.

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