Banking Advisor

3 weeks ago

Moncton, New Brunswick, Canada National Bank Full time
Job Description

As a Banking Advisor at National Bank, you will have the opportunity to work in a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues.

Your Responsibilities
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs to manage their finances effectively.
  • Listen actively to clients' needs and resolve situations that may be complex, providing advice and transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships with clients, ensuring their satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs, ensuring they receive the best possible service.
  • Ensure adherence to compliance and risk management rules, maintaining a high level of professionalism and integrity.
Your Team

You will work with a team of experts specialized in investment, credit, mortgage financing, and more, who value passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love, relying on each other to share knowledge and help each other grow.

Prerequisites
  • Hold a college diploma (DEC) or equivalent.
  • Have customer service experience, an inclusive attitude, and openness to diversity.
  • Display a positive attitude and empathy for clients.
  • Be interested in technology and skilled in sharing knowledge.
  • Be able to adapt to different situations.
Languages

English, French

Skills

Accountability, Brand Ambassadorship, Business Development, Client-focused, Detail-oriented, Digital literacy, Driving Results, Emotional Intelligence, Empathy, Humility, Learning Agility, Oral Communication, Teamwork

Your Benefits

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, a generous pension plan, and more.

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