Customer Service Representative
5 hours ago
Enterprise Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their rental experience is seamless and enjoyable.
Responsibilities:- Provide high-level customer service through face-to-face interactions and phone calls
- Assist customers with their rental needs, including answering questions and resolving issues
- Process returns, check-ins, and exit kiosk transactions
- Effectively market the company while interacting with customers
- Understand and communicate rental terms and conditions, vehicle features, and other services
- May sell optional protection products, upgrades, fuel options, and other additional equipment
- Must be at least 18 years of age
- High school diploma or above required; some college preferred
- At least 1 year prior customer service, retail, or administrative support experience
- Valid Ontario Class G2 or G driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol-related conviction on driving record in the past 5 years
- Competitive hourly rate of $17.50
- Paid time off
- Employee discount
- Retirement savings plan
- Extended Health Benefits (Medical, Prescription Drug, Dental, and Vision)
- Life Insurance
- Training and development opportunities
Equal Opportunity Employer/Disability/Veterans
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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