Customer Service Team Lead

3 weeks ago


Fort McMurray, Canada SYNERGY PHARMAPLUS LTD. Full time
Job Title: Customer Service Supervisor

At Synergy Pharmaplus Ltd., we are seeking a highly skilled and experienced Customer Service Supervisor to join our team. This is a permanent position with a competitive salary and benefits package.

Job Summary:

The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure exceptional customer service. The successful candidate will have a strong background in customer service, sales, and team leadership.

Key Responsibilities:
  • Lead a team of customer service representatives to achieve sales and customer service goals
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty
  • Conduct performance reviews and provide coaching and feedback to team members
  • Manage cash and inventory, and oversee payroll administration
  • Supervise and coordinate activities of workers, including sales floor staff and office staff
  • Resolve customer complaints and issues in a timely and professional manner
  • Prepare reports on sales volumes, merchandising, and personnel matters
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a customer service or sales role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong leadership and team management skills
  • Ability to multitask and prioritize tasks effectively
Work Environment:

The Customer Service Supervisor will work in a retail store environment, with a focus on providing exceptional customer service and leading a team of customer service representatives. The successful candidate will be required to work in a fast-paced environment, handling multiple tasks simultaneously and resolving customer complaints and issues in a timely and professional manner.

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


  • Fort McMurray, Canada SYNERGY PHARMAPLUS LTD. Full time

    Job Title: Customer Service Team LeadJob Summary: We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Synergy Pharmaplus Ltd. As a Customer Service Team Lead, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key...


  • Fort McMurray, Canada SYNERGY PHARMAPLUS LTD. Full time

    Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Synergy Pharmaplus Ltd. As a Customer Service Team Lead, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...


  • Fort McMurray, Canada SYNERGY PHARMAPLUS LTD. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at Synergy Pharmaplus Ltd. As a key member of our retail store team, you will be responsible for leading a team of sales and service staff to deliver exceptional customer experiences and drive sales growth.Key ResponsibilitiesLead and manage a team of sales and service...


  • Fort McMurray, Canada Chevron - Gregoire Full time

    Job Title: Customer Service Team LeadJob Summary: We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Chevron - Gregoire. As a Customer Service Team Lead, you will be responsible for managing staff, assigning duties, and ensuring excellent customer service.Key Responsibilities:Manage staff and assign duties to...


  • Fort McMurray, Canada Chevron - Gregoire Full time

    Job Title: Customer Service Team LeadJob Summary: We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Chevron - Gregoire. As a Customer Service Team Lead, you will be responsible for managing staff, assigning duties, and ensuring excellent customer service.Key Responsibilities:Manage staff and assign duties to...


  • Fort McMurray, Canada Chevron - Gregoire Full time

    As a Customer Service Team Lead at Chevron - Gregoire, you will be responsible for managing staff and assigning duties, studying market research and trends to determine consumer demand, and developing and implementing marketing strategies.Key Responsibilities:Manage staff and assign dutiesStudy market research and trends to determine consumer demand and...


  • Fort McMurray, Canada SYNERGY PHARMAPLUS LTD. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at SYNERGY PHARMAPLUS LTD. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and leading a team of sales and service staff.Key ResponsibilitiesSupervise and co-ordinate activities of...


  • Fort McMurray, Canada Chevron - Gregoire Full time

    As a Customer Service Team Lead at Chevron - Gregoire, you will be responsible for managing staff and assigning duties. You will study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. You will also locate, select and procure merchandise for resale, develop and implement marketing...


  • Fort McMurray, Canada Chevron - Gregoire Full time

    As a Customer Service Team Lead at Chevron - Gregoire, you will be responsible for managing staff and assigning duties to ensure seamless customer service delivery. Your role will involve studying market research and trends to determine consumer demand and developing marketing strategies to drive sales. You will also be responsible for locating and procuring...


  • Fort McMurray, Canada SYNERGY PHARMAPLUS LTD. Full time

    Job SummaryAs a Customer Service Supervisor with Synergy Pharmaplus Ltd., you will be responsible for leading a team of customer service representatives and ensuring that all customer interactions are handled efficiently and professionally.Key Responsibilities• Assign sales workers to duties• Authorize payments by cheque• Order merchandise• Authorize...


  • Fort McMurray, Canada Honest Cleaning Ltd Full time

    Job SummaryHonest Cleaning Ltd is seeking a skilled Supervisor to lead our customer service team. The ideal candidate will have excellent communication skills, be organized, and have the ability to work under pressure in a fast-paced environment.Key Responsibilities- Coordinate activities with other work units or departments- Examine and verify the accuracy...


  • Fort McMurray, Canada Honest Cleaning Ltd Full time

    Job SummaryHonest Cleaning Ltd is seeking a highly organized and detail-oriented Supervisor of Customer Service Team to oversee the daily operations of our customer service department. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to train and lead a team.Key...


  • Fort McMurray, Canada Shawarma Palace & Convenience Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Shawarma Palace & Convenience. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and...


  • Fort McMurray, Canada Shawarma Palace & Convenience Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Shawarma Palace & Convenience. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and...


  • Fort McMurray, Canada Panago Pizza (Panago 47) Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Panago Pizza (Panago 47). As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control...


  • Fort McMurray, Canada Chevron - Gregoire Full time

    The ideal candidate will have a secondary (high) school graduation certificate and a proven ability to manage staff and assign duties effectively in a fast-paced retail environment.He/she will be responsible for studying market research and trends to determine consumer demand, potential sales volumes and the impact of competitors' operations on sales.Key...


  • Fort McMurray, Canada Eagle Ridge Eatery & Cafe Full time

    Job Title: Food Service Team LeadAbout the Role:We are seeking a skilled Food Service Team Lead to join our team at Eagle Ridge Eatery & Cafe. As a key member of our team, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and high-quality food.Key...


  • Fort McMurray, Canada Wendy's Restaurant Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Wendy's Restaurant. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control...


  • Fort McMurray, Canada Eagle Ridge Eatery & Cafe Full time

    Job Title: Food Service Team LeadAbout the Role:We are seeking a highly skilled Food Service Team Lead to join our team at Eagle Ridge Eatery & Cafe. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, as well as training staff in job duties, sanitation, and safety...


  • Fort McMurray, Canada Wendy's Restaurant Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Wendy's Restaurant. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control...