Customer Service Team Lead

4 weeks ago


Fort McMurray, Canada Chevron - Gregoire Full time

As a Customer Service Team Lead at Chevron - Gregoire, you will be responsible for managing staff and assigning duties, studying market research and trends to determine consumer demand, and developing and implementing marketing strategies.

Key Responsibilities:
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand and sales volumes
  • Develop and implement marketing strategies
  • Resolve customer requests, complaints, and supply shortages
  • Supervise office and volunteer staff
  • Plan, organize, direct, control, and evaluate daily operations

Work Environment: Retail business, working under pressure, with a team of 3-4 people.

Requirements: Goal-oriented, positive attitude, client focus, excellent oral and written communication, flexibility, organized, team player, and ability to multitask.

Green Job: Involves duties and responsibilities that lead to positive environmental outcomes.



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