Guest Services Attendant

3 weeks ago

Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a world-class luxury hospitality company that is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Our deeply instilled culture is personified by our employees – people who share a single focus and are inspired to offer great service.

About the Role:

The Guest Services Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. As the first and last impression of the hotel, this high-profile department carries a special responsibility.

Key Responsibilities:

  • Stationed at the bell stand inside the hotel, greet each guest by name upon arrival and departure.
  • Transport luggage to the guest room for arrivals and transport luggage for departing guests to the hotel entrance or into temporary storage.
  • Provide arriving guests with a hotel orientation.

Requirements:

  • Excellent personal presentation and interpersonal skills.
  • Attention to detail and the ability to multi-task.
  • Excellent communication skills.
  • Physical by nature, this position requires standing for 8 hours per shift and the ability to lift and push at least 50lbs.

What We Offer:

  • Energizing Employee Culture where you are encouraged to be your true self.
  • Comprehensive learning and development programs to help you master your craft.
  • Competitive wages and benefits, including Medical, Dental, Vision, and Retirement Plan, as well as Paid Time Off & Holiday Pay.
  • Inclusive and diverse employee engagement & recognition events all year-round.
  • Exclusive discount and travel programs with Four Seasons.
  • Complimentary Dry Cleaning for Employee Uniforms & Employee Meals.

Hourly Rate: $18.59

We look forward to receiving your application.

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