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Human Resources Generalist, HR Projects
2 months ago
About the Role:
The HR Generalist, Broker Partners is responsible for administering, maintaining and enhancing key HR projects, processes and initiatives that drive change and transformation across various Broker Partners as we continue our rapid growth journey.
This is a true generalist role that includes aspects of administrative support, data collection/analytics, employee relations, acquisition integration, process improvement, and facilitating alignment of new acquisitions with various processes and tools.
Key Responsibilities:
- Serve as a key HR Partner for all broker partner concerns and HR operational inquiries nationwide addressing and resolving issues with high confidentiality and ensuring compliance with provincial legal requirements.
- Provide guidance to managers and employees on day-to-day HR matters, and HR best practices with a primary focus mainly on our Ontario & Quebec Broker Partners within our HR Shared Service model.
- Collect, analyze, and report data across the Broker Partners, including turnover data, compliance information, workforce details, and advisor statistics through various tracking methods.
- Conduct audits as needed to identify areas for improvement and ensure compliance, and then support businesses in closing any identified gaps.
- Ensure compliance with employment laws and regulations and assist in the development and maintenance of HR best practice resources and templates.
- Support new broker partners post-acquisition including onboarding and integration.
- Partner on One Culture initiatives as needed which will also encompass the coordination and execution of employee surveys, and any resulting action plans to enhance engagement and culture.
- Administrative functions as needed for a variety of documentation items: employment verification, total rewards documents, role transitions, offer letters, leave of absence, performance management, terminations, etc.
- Update and maintain HR best practice resources in a variety of HR disciplines including compliance, performance management, recruitment, employee engagement, one culture, compensation & general HR administration.
- Support programs and processes that support the growth and HR transformation of various Broker partners, including but not limited to performance management, compensation, employee engagement, succession planning, and M&A integration activity.
- Assist with identifying, evaluating, and implementing new HR technologies, supporting the integration into HR processes, providing training, and monitoring technology effectiveness.
- Create internal and external communications related to HR programs, initiatives, processes, or changes.
- Participate in and support special projects as assigned collaborating with cross-functional teams to drive project success.
- Perform other tasks and responsibilities as assigned.
Requirements:
- Bachelor's Degree or equivalent work experience.
- CHRP (or equivalent) designation or working towards it.
- 3+ years of progressive HR experience, ideally as a Generalist in a growing company.
- Strong customer service, business acumen, process management, and negotiation skills.
- Strong interpersonal and communication skills, with bilingual skills in English and French as an asset.
- High attention to detail and strong organizational skills, with the ability to prioritize competing tasks.
- Must be able to keep sensitive information confidential.
- Experience in the Insurance industry is preferred.
- Proficient in Excel and Microsoft Suite with an analytical mindset is preferred.
