Account Representative

1 month ago


Laval, Quebec, Canada National Bank Full time
About the Role

We are seeking a highly skilled and motivated Account Representative to join our team at National Bank. As an Account Representative, you will play a key role in building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Open and manage commercial files, ensuring timely and accurate processing of transactions
  • Collaborate with clients and internal stakeholders to understand their needs and develop tailored solutions
  • Establish and maintain effective communication channels with clients, account managers, and other partners
  • Develop and implement strategies to drive business growth and improve client satisfaction
  • Work closely with the team to identify and implement process improvements
About the Team

You will be part of our Specialized Groupe sector, a dynamic and collaborative team that values innovation and excellence. As an Account Representative, you will have the opportunity to develop your skills and expertise through training, mentorship, and hands-on experience.

What We Offer
  • A competitive compensation package and comprehensive benefits program
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment
  • Flexible work arrangements and a hybrid work model
Requirements
  • Three-year college diploma or equivalent in a related field and three years of relevant experience
  • Excellent customer service skills and a strong understanding of banking services and products
  • Proficiency in Microsoft Office suite and LIS, PH, and ICOP applications
  • Strong communication and interpersonal skills


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