Application System Support Specialist
17 hours ago
Canada Cartage is an iconic Canadian company with over 100 years of experience in helping businesses grow and succeed in Canada.
We provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery through our extensive network of terminals, cross-docks, and distribution centers.
Ours is a culture that values innovation, technology, and simplicity in solving complex logistics challenges. We work with forward-thinking leaders who prioritize exceptional customer experiences and are passionate about partnering with top Canadian brands.
We're driven to exceed expectations by leveraging cutting-edge solutions and fostering a collaborative environment where ideas thrive, growth is nurtured, and high performance is championed.
About the Role
The Application Analyst will be part of our Transport Systems team, reporting directly to the Manager. This key role requires a highly skilled individual to support Canada Cartage's applications and technology portfolio, ensuring seamless operations and delivering innovative solutions.
Responsibilities:
- Administering the transportation applications portfolio, addressing day-to-day issues efficiently.
- Serving as a Subject Matter Expert for internal initiatives related to these applications.
- Participating in projects involving our terminals, requiring flexibility to travel between facilities within Canada.
- Collaborating with teams such as the Service Desk, Infrastructure Team, and EDI Team on technical support and troubleshooting.
- Performing root cause analysis to resolve recurring issues and recommending improvements.
- Working closely with Infrastructure, IT Security, DBAs, and vendors to ensure application updates and routine maintenance.
- Driving process improvements by identifying opportunities for automation and simplification.
- Providing on-site support and training at our transport terminals when required.
Requirements
This role demands a keen analytical mind, honed over 5+ years in roles like Support Analyst, Business Analyst, or similar capacities.
Key skills include experience working within Supply Chain environments, understanding operational lifecycles enhanced by systems, proficiency in Transportation Management Systems, and excellent communication skills.
A self-motivated individual with a strong interest in learning new technologies and driving change is ideal for this position.
Additional requirements include the ability to work independently, collaborating effectively with cross-functional teams, supporting multiple initiatives concurrently, and prioritizing tasks accordingly.
Technical competencies should include MS Office suite proficiency (Word, Excel, PowerPoint, Visio, Project) and a post-secondary degree in an analytical field (Engineering, Sciences, Business with IT concentration preferred).
What You'll Bring Home
This role offers a competitive salary range of $85,000 - $110,000 per annum, reflecting your skills and experience, along with a comprehensive benefits package that includes discounts on hotels, car rentals, entertainment, gym memberships, phone plans, electronics, and more.
In addition, you'll enjoy meaningful career growth opportunities, company-wide recognition initiatives, and a cohesive team environment that prioritizes hard work, positivity, and core values.
As a valued member of our team, you'll also participate in fun events, volunteering activities, and local charity donations, reinforcing our commitment to community engagement and corporate social responsibility.
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