System Infrastructure Support Specialist

2 weeks ago


Mississauga, Ontario, Canada Orkin Canada Corporation Full time

Company Overview


Orkin Canada Corporation is a leading provider of pest control services, and we are seeking an experienced System Infrastructure Support Specialist to join our team.



Salary


The estimated annual salary for this position is $60,000 - $80,000 CAD, depending on experience and qualifications.



Job Description


We are looking for a highly skilled System Infrastructure Support Specialist to provide technical support to users, including access to computer networks, reporting system performance, and training users. The successful candidate will supervise other technical support workers and perform backup and recovery operations.



Key Responsibilities:



  • Provide access to computer networks and troubleshoot related issues.
  • Monitor and report on the performance of computer systems and networks, identifying areas for improvement.
  • Develop and deliver training programs to enhance user proficiency with computer systems and applications.
  • Supervise and mentor junior technical support staff, providing guidance and support as needed.
  • Perform Web-server backup and recovery operations, ensuring minimal downtime and data loss.


Required Skills and Qualifications:



  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum 2 years of experience in system infrastructure support or a related field.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


Benefits:



  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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