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IT Support Specialist

1 month ago

Mississauga, Ontario, Canada Pixel Networks Full time

Job Description:


Pixel Networks is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to users experiencing difficulties with computer systems.


Key Responsibilities:



  • Respond to user inquiries and provide timely and effective solutions to technical issues.
  • Consult technical manuals and other documents to research and implement solutions.
  • Provide training and advice to users in response to identified difficulties.
  • Participate in the redesign of applications and software.
  • Provide business systems, network, and Internet support to users.
  • Set up equipment for employee use and ensure proper installation of cables, operating systems, or software.

Requirements:



  • A strong understanding of computer systems and networks.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Attention to detail and ability to troubleshoot technical issues.
  • Client-focused and efficient in resolving issues.

Preferred Qualifications:



  • Experience working in a similar role.
  • Familiarity with operating systems and software.
  • Knowledge of hardware and networking fundamentals.

Compensation:


We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for professional growth.


About Pixel Networks:


Pixel Networks is a dynamic and innovative company dedicated to delivering exceptional IT services to our clients. We value our employees and strive to create a positive and inclusive work environment.