Hotel Operations Supervisor
6 days ago
We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at COMFORT INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest service and maintaining a high level of efficiency.
Key Responsibilities- Co-ordination and Scheduling
- Coordinate activities with other departments to ensure seamless hotel operations
- Establish and maintain work schedules and procedures to optimize productivity
- Guest Services
- Assist guests with special needs and provide exceptional customer service
- Team Management
- Supervise and train a team of 3-4 staff members to ensure they have the necessary skills and knowledge to perform their duties
- Technical Support
- Maintain the operation of computer systems, equipment, and machinery to ensure business continuity
- Arrange for repairs and maintenance as needed
- Procurement
- Requisition materials and supplies as needed
- Education
- Secondary (high) school graduation certificate
- Experience
- At least 7 months to less than 1 year of experience in a similar role
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic security clearance
- Work Environment
- Hotel, motel, resort
- Physical Demands
- Standing for extended periods
- Client Focus
- Ability to provide exceptional customer service
- Dependability
- Reliability and punctuality
- Efficient Interpersonal Skills
- Ability to work effectively with others
- Excellent Oral Communication
- Clear and effective communication
- Initiative
- Proactive and self-motivated
- Interpersonal Awareness
- Ability to understand and respond to the needs of others
- Organized
- Ability to prioritize tasks and manage time effectively
- Team Player
- Ability to work collaboratively with others
- Free Parking
- Convenient parking available for staff
- Paid Time Off
- Volunteering or personal days
- Work Term
- Permanent position
- Work Language
- English
- Hours
- 40 hours per week
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