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Hotel Operations Manager

2 months ago

St Thomas, Ontario, Canada COMFORT INN Full time
Hotel Clerk Supervisor Job Description

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Comfort Inn. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day operations of our hotel.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish and maintain work schedules and procedures to optimize productivity and efficiency.
  • Resolve work problems and provide technical advice to improve productivity and product quality.
  • Assist guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure timely completion and high-quality results.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity.
  • Requisition materials and supplies as needed.
Requirements:
  • 3-4 years of experience in a supervisory role, preferably in the hotel industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Basic security clearance and ability to maintain confidentiality.
  • Ability to stand for extended periods and work in a fast-paced environment.
  • Client focus, dependability, efficient interpersonal skills, excellent oral communication, initiative, interpersonal awareness, organized, and team player.
What We Offer:
  • Free parking available.
  • Paid time off (volunteering or personal days).
  • Permanent employment with a reputable company.
  • 40 hours per week, with opportunities for overtime.
  • English language proficiency.