Receptionist Coordinator

3 hours ago


Maple Ridge, British Columbia, Canada Retirement Concepts Full time

{"About Us": "At West Coast Seniors Housing Management, we strive to create a family-like environment in our communities, where our residents and staff feel valued and respected. We foster a culture of engagement, respect, and dignity, and invest in the growth and development of our teams to make a positive impact on our residents' lives.", "About the Role": "The Receptionist/Scheduler is a key member of our team, responsible for providing exceptional customer service and ensuring the smooth operation of our reception and office procedures. This role requires a high level of organization, communication, and problem-solving skills, as well as the ability to work independently and collaboratively with others.", "Responsibilities": ["Provide exceptional customer service to residents, visitors, and staff, responding to inquiries and resolving issues in a professional and courteous manner.", "Monitor and respond to the tenant emergency call system, ensuring timely and effective support.", "Organize and maintain all functions of the reception desk, including scheduling, record-keeping, and communication.", "Assist with administrative tasks, such as data entry, filing, and reporting, as needed.", "Collaborate with other departments to ensure seamless communication and coordination.", "Maintain confidentiality and handle sensitive information with discretion.", "Participate in community and education programs to enhance knowledge and skills.", "Perform other related duties as required.", "Qualifications and Skills": ["Grade 12 education or equivalent, with recent experience in a related field.", "Excellent communication, organizational, and problem-solving skills.", "Ability to work independently and collaboratively with others.", "Computer literacy, with intermediate to advanced Excel and Word skills.", "Basic accounting and payroll experience an asset.", "Ability to demonstrate tact, diplomacy, empathy, patience, and concern in providing quality services to residents.", "Ability to read, write, and speak English proficiently, and understand verbal and written instructions.", "All successful applicants must pass the vulnerable sector Criminal Record Check, as applicable to Provincial guidelines.", "Must be in good health, physically able to perform repetitive tasks, lift, squat, bend, stand, and walk as required to perform the duties of the position.", "West Coast Seniors Housing Management is an equal opportunity employer."]}



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