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Receptionist Coordinator

2 months ago

Maple Ridge, British Columbia, Canada Retirement Concepts Full time

{"About Us": "At West Coast Seniors Housing Management, we strive to create a supportive and inclusive community for our residents and staff. We foster a culture of respect, dignity, and teamwork, where everyone feels valued and empowered to contribute. Our goal is to provide a high-quality living experience that meets the unique needs of each individual.", "About the Role": "The Receptionist/Scheduler is a vital member of our team, responsible for delivering exceptional customer service and ensuring the smooth operation of our community. This role requires a high level of organization, communication, and problem-solving skills, as well as the ability to work independently and collaboratively with others.", "Responsibilities": ["Provide exceptional customer service to residents, visitors, and staff, responding to inquiries and resolving issues in a timely and professional manner.", "Maintain accurate and up-to-date records, including schedules, attendance, and other relevant information.", "Coordinate and schedule appointments, meetings, and events, ensuring seamless communication and minimal disruption to our operations.", "Assist with administrative tasks, such as data entry, filing, and photocopying, as needed.", "Support the Administrative Coordinators with resident billing, comfort fund, invoicing, and payroll, ensuring accuracy and attention to detail.", "Participate in community and education programs, promoting a culture of learning and growth.", "Perform other related duties as required, contributing to the overall success of our community.", "Qualifications and Skills": ["Grade 12 education or equivalent, with recent experience in a related field or an equivalent combination of education, training, or experience.", "Excellent communication, organizational, and problem-solving skills, with the ability to work independently and collaboratively.", "Intermediate to advanced Excel and Word skills, with basic accounting and payroll experience an asset.", "Ability to demonstrate tact, diplomacy, empathy, patience, and concern in providing quality services to residents.", "Ability to read, write, and speak English proficiently, with a strong understanding of verbal and written instructions.", "Must pass the vulnerable sector Criminal Record Check, as applicable to Provincial guidelines.", "Must be in good health, physically able to perform repetitive tasks, lift, squat, bend, stand, and walk as required."]}