Luxury Client Experience Specialist

2 days ago


Toronto, Ontario, Canada Bvlgari Full time
Job Overview:
Bvlgari seeks a highly skilled and motivated Luxury Client Experience Specialist to join our team. In this role, you will be instrumental in delivering exceptional client experiences that reflect the sophistication and values of our brand.

Salary:
The estimated annual salary for this position is between $60,000 to $90,000, depending on location and experience.

Key Responsibilities:
As a Luxury Client Experience Specialist, you will be responsible for:
• Communicating the passion and values of Bvlgari to clients, enhancing engagement and brand loyalty;
• Initiating CRM actions to enhance client retention;
• Representing Bvlgari at client events, embodying the brand as an ambassador;
• Adhering to all brand guidelines and boutique operational procedures;
• Participating in inventory management and boutique maintenance activities;
• Assisting with special projects and operational needs as required.

Required Skills and Qualifications:
To succeed in this role, you should have:
• Technological savvy, with proficiency in relevant retail and CRM software;
• Excellent communication and interpersonal skills;
• Ability to work effectively in a fast-paced environment;
• Strong problem-solving and analytical skills;
• High school diploma or equivalent required; bachelor's degree preferred.

Benefits:
This full-time position includes a comprehensive benefits package, including medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits).

About Us:
Bvlgari is a world-renowned luxury jewelry and watches brand. We are committed to providing exceptional customer experiences and building long-term relationships with our clients.

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