Strategic Vendor Partnership Lead

3 days ago


Québec, Quebec, Canada Manulife Full time $81,450 - $146,610

About the Role

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The Strategic Vendor Partnership Lead is responsible for overseeing the performance, compliance and relationship with key vendors contracted to Canadian Insurance, Distributor Services, Guaranteed Investments and Affinity Operations.

Responsibilities

  • Build and maintain strong relationships with key vendors
  • Ensure all vendors meet organizational standards for quality, reliability, and risk management
  • Continuously improve service delivery, manage costs, and drive efficiencies

Key Performance Indicators

  • Vendor satisfaction ratings
  • Service level agreements (SLAs) met or exceeded
  • Cost savings initiatives implemented

Requirements

  • Demonstrated experience in vendor management and partnership development
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

What We Offer

  • A competitive salary range of $120,000 - $180,000 per year
  • A comprehensive benefits package
  • Opportunities for professional growth and development

About Manulife

  • We are a leading global financial services company
  • We offer a diverse range of financial products and services
  • We are committed to making a positive impact on our customers' lives


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