Front Desk Hotel Operations Manager

4 weeks ago


Prince George, British Columbia, Canada Camelot Court Motel Full time

We are seeking a skilled Front Desk Hotel Operations Manager to join our team at Camelot Court Motel. As a key member of our front office team, you will be responsible for ensuring seamless day-to-day operations, providing exceptional customer service, and maintaining a high level of professionalism in all interactions.

Key Responsibilities
  • Policies and Procedures: Develop and implement effective policies and procedures for front desk operations, ensuring compliance with company standards and regulations.
  • Staff Management: Recruit, hire, and supervise front desk staff, providing guidance and support to ensure excellent customer service.
  • Negotiations: Negotiate with suppliers for the provision of materials and supplies, as well as with clients for the use of facilities.
  • Marketing: Implement marketing activities to promote the hotel and attract new customers.
  • Maintenance: Arrange for and oversee maintenance activities to ensure the hotel's facilities are well-maintained.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
Support for Diverse Groups
  • Newcomers and Refugees: Participate in a government or community program or initiative that supports newcomers and/or refugees.
  • Youth Employment: Participate in a government or community program or initiative that supports youth employment.
  • Veterans: Participate in a government or community program or initiative that supports Veterans.
  • Indigenous People: Participate in a government or community program or initiative that supports Indigenous people.
  • Visible Minorities: Participate in a government or community program or initiative that supports members of visible minorities.

This is a permanent position, working 40 hours per week in a fast-paced environment. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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