Hotel Front Desk Clerk

1 week ago


Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

Job Title: Hotel Front Desk Clerk

Job Summary: We are seeking a Hotel Front Desk Clerk to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for providing excellent customer service to our guests, handling room reservations and check-ins, and maintaining a clean and organized front desk area.

Responsibilities:

  • Register arriving guests and assign rooms.
  • Take, cancel, and change room reservations.
  • Provide information on hotel facilities and services.
  • Process guests' departures, calculate charges, and receive payments.
  • Maintain an inventory of vacancies, reservations, and room assignments.
  • Answer telephone and relay telephone calls and messages.
  • Provide customer service.

Requirements: High school diploma or equivalent required. Previous experience in a hotel front desk role an asset. Excellent communication and customer service skills.



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