Hotel Front Desk Clerk

4 weeks ago


Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time

We are seeking a skilled Hotel Front Desk Clerk to join our team at Northwood Plaza Hotel and Banquet Room. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

Requirements:

  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience

What We Offer:

  • A welcoming work environment that supports diversity and inclusion
  • Opportunities for professional growth and development


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