Front Desk Hotel Receptionist
2 weeks ago
Job Title: Front Desk Hotel Clerk
About the Role:
We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Camelot Court Motel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities:
- Register arriving guests and assign rooms in a timely and efficient manner.
- Process guests' departures, calculate charges, and receive payments accurately.
- Provide information on hotel facilities and services, ensuring guests have a comprehensive understanding of our offerings.
- Maintain an inventory of vacancies, reservations, and room assignments to ensure seamless operations.
- Answer telephone calls and relay messages to guests and staff, providing a professional and courteous service.
- Assist guests with special needs, ensuring their stay is comfortable and enjoyable.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues promptly.
Requirements:
- 1 year to less than 2 years of experience in a similar role.
- Secondary (high) school graduation certificate.
- Participation in a government or community program or initiative that supports newcomers and/or refugees, youth employment, Veterans, Indigenous people, or visible minorities.
Working Conditions:
- Permanent position.
- 40 hours per week.
- English language.
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