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Administrative Coordinator for Claims Management

1 month ago

Burlington, Ontario, Canada Xpera Full time

Company Overview

Xpera, a leading insurance adjusting firm, is seeking an experienced Administrative Coordinator to support its claims management team. With over 700 independent adjusters across Canada, Xpera offers a dynamic work environment and opportunities for career growth.

Job Summary

We are looking for a highly organized and detail-oriented individual to join our team as an Administrative Coordinator. The successful candidate will provide administrative support to the claims team, manage client communications, and maintain accurate records.

Key Responsibilities

  • Client Communication: Respond to client inquiries, acknowledge receipt of information, and send confirmations and correspondences as required.
  • Data Entry and Record-Keeping: Maintain accurate and up-to-date records in our internal claims management software.
  • Administrative Support: Provide administrative support to the district/branch manager, assistant branch manager, and property supervisor as needed.
  • Appointment Coordination: Coordinate and arrange appointments for adjusters and handle incoming/outgoing phone inquiries.
  • Reception Relief: Answer phones, forward calls, and provide general reception duties.

Requirements

  • Post-Secondary Diploma in Office Administration
  • Proficient in Microsoft Office Products (Outlook, Word, Excel, OneDrive)
  • Previous experience in a dynamic team environment
  • Able to draw valid conclusions and effectively communicate them

Benefits

Xpera offers a competitive salary range of $55,000 - $65,000 per year, based on experience. In addition to a comprehensive benefits package, including education fee reimbursement and a flex-benefit health and dental plan, we also offer opportunities for career growth and professional development.

How to Apply

If you are a motivated and organized individual with excellent communication skills, please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.