Claims Management Specialist
3 weeks ago
As a Claims Management Specialist with Organizational Solutions Inc. (OSI), you will have the opportunity to work in an innovative environment and engage in meaningful work that has a strong positive impact on providing quality services within a dynamic and talented team.
Organizational Solutions Inc. is a leading provider of Disability Management and Workers' Compensation Claims management services, with over 130 highly specialized staff serving over 1,000 clients across various industries.
About Us:
We believe in the growth and professional potential of our staff, fostering an inclusive and diverse workplace where everyone can thrive.
About the Role:
This role involves claims/disability administration and management, including interaction with ongoing and new clients. You will be responsible for maintaining and developing practices and procedures for claims and disability management services, assisting in return-to-work programs, and formulating objections/appeals.
Key Responsibilities:
- Maintain and develop practices and procedures for claims and disability management services
- Assist in return-to-work programs, monitoring claims for areas of objection, and formulating objections/appeals
- Represent OSI at meetings and events to communicate with current clients and encourage new clients
- Set up client accounts, evaluate clients' historical claims performance, and collaborate with the team to provide solution-focused programs
Requirements:
- 2-3+ years WCB (Alberta) Case Management experience
- Paralegal (Ontario) an asset
- 2-3+ years Return to Work planning and facilitation
- WSIB appeals experience
- NEER Rating experience
- Knowledge of disability management and procedures
- Strong medical knowledge
- Strong critical thinking and analytical skills
- Strong customer service skills
- Strong organization and prioritization skills
What We Offer:
- A competitive salary range of $70,000 - $90,000 per year
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Location: Hybrid remote in Burlington, ON L7P 4X4
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