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Digital Transformation Director
1 month ago
Boston Pizza International, Inc. is a leading Canadian casual dining brand with over 370 restaurants across Canada and more than $1 billion in annual sales.
Job Title: Digital Transformation DirectorWe are seeking a highly experienced Digital Transformation Director to join our team in Richmond, British Columbia. This hybrid role will involve leading the development, implementation, and management of our IT infrastructure across Azure platforms, ensuring robustness and scalability.
Key Responsibilities:- Develop and implement a comprehensive IT strategy to drive business growth and improve operational efficiency.
- Oversee the corporate helpdesk to ensure timely and effective resolution of IT issues, enhancing employee productivity and satisfaction.
- Direct the field implementation team for efficient deployment and maintenance of restaurant technologies, ensuring seamless operations and customer service.
- Manage the restaurant client support team, focusing on POS, menu management, and other critical technology support to ensure high levels of customer satisfaction.
- 7+ years' experience in IT infrastructure and operations management, preferably in a multi-site retail or restaurant environment, and managing diverse teams, particularly in technology implementation and support.
- A deep understanding of Azure cloud services, network architecture, and IT systems relevant to a fast-paced, customer-focused industry.
- 2+ years of strategic planning experience.
The estimated salary for this position is $120,000 - $150,000 per year, depending on experience. We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan.
