Client Partnership Specialist

3 days ago


Toronto, Ontario, Canada Swoon Full time

Overview:

Swoon is seeking a skilled Client Partnership Specialist to join our team. This role plays a crucial part in building strong client relationships and driving business success.

Estimated Salary: $85,000 - $110,000 per year, depending on experience and qualifications.

Job Description:

The Client Partnership Specialist is responsible for managing client relationships, overseeing operations, and driving business growth. They serve as the primary point of contact for our clients, ensuring high levels of satisfaction.

This role involves monitoring performance, managing Service Level Agreements (SLAs), and identifying risks. The Client Partnership Specialist develops strategic account management plans to maximize retention and identify upselling opportunities.

Key Responsibilities:



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