Dynamics CE Functional Architect

2 months ago

Old Toronto, Ontario, Canada Hitachi Solutions Asia Pacific Pte. Ltd. Full time
Job Title: Dynamics CE Functional Architect

Hitachi Solutions is a global leader in cloud solutions, passionate about delivering innovative and cutting-edge solutions to our clients. As a Dynamics CE Functional Architect, you will play a key role in driving our clients' success by designing and implementing tailored solutions that meet their unique business needs.

Responsibilities:
  • Lead Dynamics CRM implementations from discovery to deployment, ensuring timely and budget-friendly delivery.
  • Act as the primary point of contact for clients, effectively managing issues and risks to ensure successful project outcomes.
  • Identify clients' sales, marketing, and customer service requirements through discovery meetings.
  • Design and lead system architecture processes, collaborating with the Development Team to create customizations and data migration specifications.
  • Conduct end-user training and maintain knowledge transfer documentation.
  • Develop and refine CRM implementation standards and tools.
  • Present tailored technology solutions to clients.
  • Adhere to the Hitachi Pillars of Strength.
Qualifications:
  • Strong CRM industry and product knowledge.
  • 6+ years of Dynamics CE (CRM) experience as a Functional Consultant or Architect.
  • 4+ years of experience in system design (8+ years for a Senior Architect).
  • Familiarity with relational database concepts.
  • Strong Business Analysis skills, including requirements and business process elicitation & documentation.
  • Excellent presentation, communication, leadership, and client development skills.
  • Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed.
Preferred Education/Skills:
  • Bachelor's Degree in Computer Science, CIS, Engineering, or related field (work experience in lieu of a degree will be considered).
  • Microsoft CRM Application certification (such as MB-200, MB, MB-600, MB2-710, +/or MB2-716) a plus.
  • Business Analysis Certification (CBAP or similar), Certified Scrum Product Owner (CSPO) or other related industry certifications.
  • Microsoft SharePoint and Business Intelligence experience a plus.
  • Experience in manufacturing, insurance, and/or banking industries.
  • Experience with Azure DevOps or similar tools.
Additional Information:

Hitachi Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Base Salary Pay Range*: CAD $107,500 – CAD $152,500

*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law.

Other Compensation / Benefit Overview

In addition to Base Salary, the successful candidate may be eligible to participate in the following plans / programs, upon satisfying all hiring requirements:

  • Bonus Plan
  • Medical, Dental and Vision Coverage
  • Life Insurance and Disability Programs
  • Retirement Savings with Company Match
  • Paid Time Off
  • Flexible Work Arrangements including Remote Work.

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Our recruiting team may communicate with candidates via our domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.

All offers will originate from our domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

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