Dynamics CE Functional Architect

1 month ago

Old Toronto, Ontario, Canada Hitachi Vantara Corporation Full time

About the Role

Hitachi Solutions is seeking a highly skilled Dynamics CE Functional Architect to join our team. As a key member of our Customer Engagement Practice, you will be responsible for driving Dynamics CRM implementations and serving as the primary point of contact for clients throughout all project phases.

Key Responsibilities

  • Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements.
  • Conduct end-user training and create and maintain knowledge transfer documentation.
  • Develop and continue to refine CRM implementation standards and tools.
  • Present tailored demonstrations of the technology solution.
  • Perform in a manner consistent with the Hitachi Pillars of Strength.

Requirements

  • 6+ years of Dynamics CE (CRM) experience as a Functional Consultant or Architect.
  • 4+ years of experience in system design (8+ years for a Senior Architect).
  • 4+ years implementing Microsoft Dynamics CRM - Sales, Marketing, Customer Service, Field Service etc... (8+ years for a Senior Architect).
  • Familiarity with relational database concepts.
  • Strong Business Analysis skills including requirements and business process elicitation & documentation.
  • Excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or board of directors.
  • Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed.

Preferred Qualifications

  • Bachelor's Degree in Computer Science, CIS, Engineering, or related field is preferred; work experience in lieu of a degree will be considered.
  • Microsoft CRM Application certification a plus (such as MB-200, MB-210-240, MB-600, MB2-710, and/or MB2-716).
  • Business Analysis Certification (CBAP or similar), Certified Scrum Product Owner (CSPO) or other related industry certifications.
  • Microsoft SharePoint and Business Intelligence experience a plus.
  • Experience in manufacturing, insurance, and/or banking industries.
  • Experience with Azure DevOps or similar tools.

Additional Information

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Compensation and Benefits

  • Base Salary Pay Range*: CAD $107,500 - CAD $152,500
  • Bonus Plan
  • Medical, Dental, and Vision Coverage
  • Life Insurance and Disability Programs
  • Retirement Savings with Company Match
  • Paid Time Off
  • Flexible Work Arrangements including Remote Work.

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