Aircraft Maintenance Liaison

1 month ago

Greenwood, Canada PAL Aerospace Full time

At PAL Aerospace, we are seeking a dedicated Aircraft Maintenance Liaison to join our team in supporting the C-295 aircraft at the Greenwood Main Operating Base (MOB).

This role involves serving as the primary liaison between AirPro and the customer's maintenance and operational teams, ensuring seamless communication and support after fleet entry into service. Key responsibilities include

Duties and Responsibilities:

  • Customer Interface:Serve as the main point of contact with the customer's maintenance and operational teams, ensuring seamless communication and support after fleet entry into service.
  • Technical Support:Collaborate closely with the AirPro engineering team to track, resolve, and implement technical solutions, while providing guidance on troubleshooting and maintenance tasks.
  • Relationship Management:Build and maintain strong relationships with the customer's technical organization, identifying and addressing operational concerns in technical documentation, procedures, and daily operations.
  • Fleet Management:Assist the customer in tracking and resolving technical faults across the fleet, ensuring that all queries are appropriately addressed and that aircraft availability is optimized.
  • Spare Parts Coordination:Provide technical assessments on frequent spare parts requests, identifying and addressing unforeseen needs that may impact fleet operations.
  • Training and Guidance:Offer technical guidance to customer aircraft technicians and coordinate with them on procedures for reporting technical issues, managing component warranties, and implementing modifications as per service bulletins.
  • Operational Assessment:Continually assess the aircraft fleet's operational activity and report any relevant support issues, ensuring that the fleet is maintained to the highest standards.
  • Liaison:Act as a liaison between AirPro's engineering teams, appropriate organizations, and the customer to ensure alignment and effective communication.
  • Additional Responsibilities:Perform other duties as assigned to support the success of the FWSAR programme.

Qualifications:

  • Minimum five years' experience in Aircraft Maintenance Engineering or Aerospace Engineering.
  • EASA licence and/or A.M.E. license is an asset.
  • Located in Canada or willing to relocate and work in Canada.
  • Experience with multi-engine aircraft is required.
  • Superior customer service and relationship-building skills.
  • Effective communication skills in English; fluency in French is desirable.
  • Proven ability to coordinate support services effectively.
  • Flexibility and adaptability in a dynamic work environment.
  • Strong analytical, critical thinking, and problem-solving abilities.
  • Valid passport and ability to travel internationally for training and meetings as required.

What we offer:

  • Competitive salary.
  • Comprehensive health benefits, including medical, dental, vision, and life insurance.
  • Defined Contribution Pension Plan.
  • Employee and Family Assistance Program.

We are AirPro SAR Services Inc., a joint venture between Airbus Defence and Space and PAL Aerospace, a key player in Canada's Fixed Wing Search and Rescue Aircraft Replacement (FWSAR) programme. Our mission is to provide exceptional support across engineering, logistics, maintenance, training, IT systems, infrastructure, and material management throughout the aircraft's lifecycle.

At AirPro SAR Services Inc.,

we recognize the critical role we play in supporting the country's search and rescue operations, and we're looking for dedicated professionals who share our commitment.

Apply today and join our team in making a difference in the lives of Canadians.

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