Front Desk Associate
2 days ago
Vintage Hotels is seeking a Front Desk Associate to join our Front Office team at the Prince of Wales Hotel.
This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast-paced environment.
Key Responsibilities:
- Register guests and assign rooms.
- Accommodate special requests whenever possible.
- Assist in pre-registration and blocking of reservations when necessary.
- Check out guests on a regular ongoing basis.
- Develop a thorough knowledge of room rack and packages, room locations, types of rooms, and costs of various rooms.
- Liaison with housekeeping and other departments to ensure up-to-date guest room availability is monitored frequently.
- Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts; maintain keys for rooms and issuance of safety deposit box keys.
Requirements:
- 1-2 years front desk experience or similar experience preferred.
- Reliable transportation to Niagara on the Lake.
- Excellent customer service skills.
- Ability to work independently.
- A willingness to learn.
- Ability to work both 7:00am-3:00pm and 3:00pm-11:00pm shifts.
What's in it for you?
- Complimentary meals each shift.
- Discounts on hotel stays, restaurant visits, spa services & treatments.
- Profit sharing.
- RRSP Matching and Benefits.
- Career advancement opportunities.
- Tenedured team to support your learning and development.
- Company Social Events & Recognition Programs.
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