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Sales Engineer

2 months ago

Concord, Ontario, Canada HR A la Carte Full time
Job Title: Sales Engineer

We are seeking a highly skilled Sales Engineer to join our team at Roteq Machinery Inc. The successful candidate will be responsible for generating sales and revenue growth by developing wire & cable solutions for customers through the promotion of Roteq products.

Key Responsibilities:
  • Generate net new profitable revenue to achieve and surpass individual and team revenue objectives;
  • Identify opportunities in the market and develop sales strategies for target accounts;
  • Execute and develop new customer relationships through prospecting, understanding the customer requirements, and closing sales;
  • Manage relationships with existing customers;
  • Manage the full sales cycle from prospecting, quoting, follow up, negotiation, order intake, customer coordination, to final payment receipt;
  • Interpret customers complex technical needs and deliver understandable business solutions;
  • Create and deliver customer proposals coordinating with key internal stakeholders to develop the proposal strategy and solution;
  • Complete error-free customer order paperwork and required documentation to facilitate the smooth processing of customer orders according to established internal procedures;
  • Provide a high level of customer satisfaction and service through effective and timely responses to customer requests and queries for technical information, pricing, delivery, and service;
  • Provide application engineering support and technical education to customers and prospects;
  • Visit customer sites and attend industry trade shows and exhibitions when required;
  • Update and submit standardized reporting, as requested by management on areas of focus such as but not limited to calls made, prospects, funnel status, etc.;
  • Maintain strong cross-functional relationships within the company to maximize the customer's experience;
  • Provide feedback to management regarding customer needs, competition, and market trends;
  • Support and initiate continuous improvement initiatives and special projects as assigned for the overall benefit of Roteq.
Requirements:
  • Mechanical Engineering Degree (preferred) or engineering technologist diploma;
  • Degree in Electrical, Industrial or Mechanical Engineering. Professional Engineer designation or eligibility preferred;
  • 5+ years industrial experience as Operator, Maintenance, Manufacturing/Production Engineering, Plant Manager, preferably in wire and cable manufacturing;
  • 3+ years technical sales experience;
  • Technically minded, with a broad knowledge of wire and cable products;
  • Proficient in MS Office Suite;
  • Self-motivated and driven to seek out new sales opportunities;
  • Results-oriented with the ability to open doors at the executive level, and develop strategic plans and solutions to address complex customer needs;
  • Ability to propel and maintain cross-functional resources and relationships to deliver customized and valuable solutions for the customer;
  • Team-oriented with excellent interpersonal skills, including the ability to collaborate effectively with internal and external stakeholders as well as cross-functional teams;
  • Strong written and verbal communication skills;
  • Exceptional organizational and time management skills with a strong attention to detail and accuracy;
  • Strong desire to provide excellent customer service and support;
  • Ability to travel primarily within North America (20%) to customers and suppliers. Valid class G driving license with clean record. Ability to travel internationally.