UX Researcher

4 weeks ago


Toronto, Ontario, Canada Aquent Full time
UX Researcher - Digital Product Experience

Our client, a leading financial institution, is seeking a UX Researcher to join their Digital Design team. As a UX Researcher, you will play a key role in shaping the experiences they create through each of their digital products.

Key Responsibilities:
  • Proactively identify research opportunities to inform product strategy and design decisions.
  • Work closely with product, design, and marketing teams to conduct generative and evaluative research.
  • Represent the users' voice and needs by engaging with them on various platforms and channels.
  • Design and facilitate internal workshops to gather information about new work or areas of focus.
  • Mentor product designers in the research craft to democratize and enable research in the different pillars.
Requirements:
  • 3+ years of experience in research.
  • Experience conducting research in a B2B setting.
  • Experience working in highly-regulated industries and/or the loyalty space.
  • Technical understanding of design research theory and design research tools.
  • Working knowledge of a variety of design research methodologies.
  • Experience working in cross-functional teams.

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.


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