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UX Researcher
1 month ago
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. We're seeking a UX Researcher to join our team and help shape the experiences we create through each of our digital products.
Key Responsibilities- Proactively identify research opportunities to inform product strategy and design decisions and create alignment around those opportunities and results.
- Work closely with product, design, and marketing to conduct generative and evaluative research.
- Represent the users' voice and needs by engaging with them on platforms/channels such as Alida, Maze, and the internal UAP program.
- Design and facilitate internal workshops to gather information about new work or areas of focus.
- Managing multiple research activities by effectively prioritizing and communicating those priorities and their implications with peers and partners.
- Mentoring product designers in the research craft to democratize and enable research in the different pillars.
- 5+ years of deep experience conducting generative and evaluative, qualitative research using a variety of research methods.
- Proficiency for in-person and remote workshop design and facilitation.
- Strong presentation and storytelling skills.
- Experience collaborating effectively with designers and members of other functional teams (Product, Tech, Business, Marketing, etc.).
- Experience managing and/or mentoring other designers and researchers.
- Experience conducting research in a B2B setting (strongly preferred but not required).
- Experience working in highly-regulated industries (financial institutions, healthcare/pharma, etc.) and/or the loyalty space.
- Experience with our current tool set: Alida, Maze, Fable, Figma, Mural.
- Experience in community management.
- Technical understanding of design research theory / design research tools.
- Working knowledge of a variety of design research methodologies.
- Experience working in cross-functional teams.
- BA/BS degree or a related field or equivalent practical experience.
- MA/MS degree or certification.
- Appreciation for design thinking.
- Experience working within a large organization and an agile environment.
- Experience contributing to digital product launch.