Senior UX Researcher

1 month ago


Old Toronto, Ontario, Canada Floatcard Full time
About Float

Float is a leading provider of innovative financial solutions for Canadian businesses. Our mission is to empower entrepreneurs and small business owners with the tools and resources they need to succeed.

As a company, we value customer-centricity, innovation, and collaboration. Our team is passionate about creating products that meet the unique needs of our customers, and we're committed to delivering exceptional results.

Senior UX Researcher Role

We're seeking a highly skilled Senior UX Researcher to join our team. As a key member of our product development team, you'll be responsible for conducting research to inform the design and development of our business finance products.

Your primary focus will be on understanding the needs and pain points of our customers, and using that insight to drive product decisions. You'll work closely with our product managers, designers, and engineers to ensure that our products meet the highest standards of quality and usability.

Key Responsibilities:
  • Conduct user research to inform product development decisions
  • Develop and implement research plans to meet business objectives
  • Collaborate with cross-functional teams to drive research-based decisions
  • Present research findings and recommendations to stakeholders
  • Stay up-to-date with industry trends and best practices in UX research
Requirements:
  • 5+ years of experience in UX research or a related field
  • Strong knowledge of business finance processes and regulations
  • Expertise in qualitative and quantitative research methods
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively as part of a team
What We Offer:
  • Competitive compensation and benefits package
  • Flexible work hours and remote work options
  • Opportunity to work with a talented and passionate team
  • Professional development opportunities and training
  • Recognition and rewards for outstanding performance

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