Food Service Supervisor

1 week ago

Fergus, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service counter attendants and food preparers to ensure exceptional customer service and high-quality food products.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient workflow
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
    • Ensure that food and service meet quality control standards
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports to management
    • Establish work schedules and ensure that staff are aware of their responsibilities
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 7 months to less than 1 year of experience in a food service environment
  • Language
    • Fluent in English
  • Work Environment
    • Fast-paced environment with frequent standing and physical demands
What We Offer
  • Competitive Salary
  • Opportunities for Advancement
  • Recognition as a Bondable Employer

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