Shop Director

4 weeks ago


Vancouver, British Columbia, Canada Kit and Ace Full time

As Shop Director, you will be responsible for driving business growth and delivering exceptional brand experiences in your market. This dynamic role requires a strategic and entrepreneurial leader who can identify problems, seek solutions, and outline key company objectives.

Key Responsibilities:

  • Develop innovative strategies that drive sales and profit growth, focusing on guest experience, operational excellence, and team development.
  • Coach, develop, and lead by example, spending 70% of your time on the shop floor to provide the greatest impact to the business.
  • Manage shop budgets and labour costs to ensure a profitable business, while continuously creating and unexpected experiences for guests.
  • Hire and develop an exceptional team that can drive strategy and produce results, and support the development of a culture that balances financial results with a fun, dynamic, and creative atmosphere.
  • Model the company culture and exemplify our shared values on a day-to-day basis.

Requirements:

  • 2+ years of management experience in a similar role, with demonstrated success in inspiring and leading transparent, positive team environments.
  • Demonstrated success in management of budgets, conversion, UPT, and SPT in past roles.
  • Entrepreneurial, egoless, adaptable, open to possibility, and personal development.
  • Guest-centric with the desire to shine in a fast-paced, highly flexible retail environment.
  • An exceptional communicator with the ability to effectively communicate and receive feedback in the moment.
  • A true relationship builder in the city and neighbourhood in which the business resides.
  • Results-oriented and process-driven, accountable with high expectations of self and team.

Reports to: Regional Manager

Working Team:Shop Team

Working Closely With:All other business departments


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