Shop Director
4 weeks ago
As Shop Director, you will be responsible for driving business growth and delivering exceptional brand experiences in your market. This dynamic role requires a strategic and entrepreneurial leader who can identify problems, seek solutions, and outline key company objectives.
Key Responsibilities:
- Develop innovative strategies that drive sales and profit growth, focusing on guest experience, operational excellence, and team development.
- Coach, develop, and lead by example, spending 70% of your time on the shop floor to provide the greatest impact to the business.
- Manage shop budgets and labour costs to ensure a profitable business, while continuously creating and unexpected experiences for guests.
- Hire and develop an exceptional team that can drive strategy and produce results, and support the development of a culture that balances financial results with a fun, dynamic, and creative atmosphere.
- Model the company culture and exemplify our shared values on a day-to-day basis.
Requirements:
- 2+ years of management experience in a similar role, with demonstrated success in inspiring and leading transparent, positive team environments.
- Demonstrated success in management of budgets, conversion, UPT, and SPT in past roles.
- Entrepreneurial, egoless, adaptable, open to possibility, and personal development.
- Guest-centric with the desire to shine in a fast-paced, highly flexible retail environment.
- An exceptional communicator with the ability to effectively communicate and receive feedback in the moment.
- A true relationship builder in the city and neighbourhood in which the business resides.
- Results-oriented and process-driven, accountable with high expectations of self and team.
Reports to: Regional Manager
Working Team:Shop Team
Working Closely With:All other business departments
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