Shop Director

3 weeks ago


Vancouver, British Columbia, Canada Kit and Ace Full time

As a Shop Director at Kit and Ace, you will be responsible for driving the success of our retail stores. This dynamic role requires a strategic and entrepreneurial leader who can identify problems, seek solutions, and outline key company objectives.

Key Responsibilities:

  • Develop innovative strategies that deliver on sales and profit objectives, focusing on guest experience, profitable growth, and shop operational excellence.
  • Coach, develop, and lead by example, spending 70% of your time on the shop floor to provide the greatest impact to the store.
  • Provide direction to employees based on established policies and management guidelines.
  • Manage shop budgets and labour costs to ensure a profitable business.
  • Hire and develop an exceptional team that can drive strategy and produce results.
  • Support the development of a culture that balances financial results and execution-focus with a fun, dynamic, and creative atmosphere.

Requirements:

  • 2+ years of management experience in a similar role.
  • Demonstrated success in inspiring and leading transparent, positive team environments.
  • Demonstrated success in budget management, conversion, UPT, and SPT.
  • Entrepreneurial, egoless, adaptable, open to possibility, and committed to personal development.
  • Guest-centric with a desire to shine in a fast-paced, highly flexible retail environment.
  • An exceptional communicator with the ability to effectively communicate and receive feedback in the moment.
  • A true relationship builder in the community.
  • Results-oriented and process-driven, accountable with high expectations of self and team.

Reports to: Regional Manager

Working Team: Shop Team

Working Closely With: All other business departments


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