Call Centre Representative
3 weeks ago
Are you passionate about delivering exceptional customer experiences?
We are seeking a highly skilled Call Centre Representative to join our team at East Coast Water Solutions Ltd.
As a Call Centre Representative, you will be responsible for conducting telephone surveys to our clients, gathering valuable feedback and insights to help us improve our services.
You will work closely with our quality control team to ensure that opinions and data are collected in a neutral and unbiased manner.
We offer a dynamic and supportive work environment, with opportunities for growth and development.
Key responsibilities:
- Conduct telephone surveys to clients to gather feedback and insights
- Work with quality control team to ensure neutral and unbiased data collection
- Adhere to staffing schedule and meet performance targets
Requirements:
- Excellent English communication skills
- Basic understanding of computers
- Ability to work in a team environment
Benefits:
- Competitive hourly rate: $15.50 - $20.50
- Full benefits package
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