Inside Sales Representative

3 weeks ago


Dartmouth, Nova Scotia, Canada Doman Building Materials Group Ltd Full time
Inside Sales Representative Job Summary

We are seeking an experienced Inside Sales Representative to join our team at Doman Building Materials Group Ltd. As an Inside Sales Representative, you will play a key role in creating excellent customer experiences and driving sales revenue through efficient order processing and sales promotions.

Key Responsibilities:
  • Promptly answer customer phone calls for orders, quotes, and inquiries.
  • Determine customer requirements and secure the maximum invoice value for the order.
  • Sell additional products by recognizing opportunities to up-sell or sell complementary products.
  • Enter orders efficiently and accurately into the order system.
  • Relay vital information to operations team members.
  • Prompt and accurate handling of credits and returns.
Requirements:
  • Excellent customer service skills on the phone.
  • Demonstrated ability to anticipate customer needs.
  • Comfortable with conducting outbound phone calls to existing customers.
What We Offer:
  • Base salary (no commissioned sales).
  • Annual incentive plan based on company performance.
  • Group pension plan with employer matching contributions.
  • Health benefits.
  • Purchase Doman Building Materials Group Ltd. stock at a discounted price.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Applicants must be legally entitled to work in Canada without sponsorship.



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