Customer Service Operations Manager
4 days ago
We are seeking a highly skilled Customer Service Operations Manager to join our team at Alberta Ltd. As a key member of our organization, you will be responsible for establishing work schedules and procedures, examining and verifying the accuracy of work, identifying training needs, preparing reports, conducting performance reviews, and coordinating, assigning, and reviewing work.
Job Responsibilities- Establish Work Schedules and Procedures: Develop and implement efficient work processes to ensure seamless day-to-day operations.
- Examine and Verify Work Accuracy: Conduct regular quality checks to guarantee high-quality results.
- Identify Training Needs: Analyze staff performance and identify areas where additional training is required.
- Prepare Reports: Compile detailed reports on employee performance and progress.
- Conduct Performance Reviews: Evaluate staff performance regularly, providing constructive feedback and guidance.
- Coordinate, Assign, and Review Work: Manage workload distribution, ensuring tasks are completed efficiently and effectively.
- Education: College/CEGEP degree or equivalent.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Skills and Qualifications: Strong leadership and communication skills, attention to detail, ability to work in a fast-paced environment, initiative, and organized approach.
- Team Size: Lead a team of 3-4 people.
- Work Conditions: Fast-paced environment with a focus on attention to detail.
- Salary: Estimated annual salary: $65,000 - $85,000.
- Hours: 35 hours per week.
- Language: English.
- Initiative: Self-motivated and proactive approach to problem-solving.
- Organized: Ability to prioritize tasks and manage workload effectively.
-
Customer Service Operations Manager
2 weeks ago
Edmonton, Alberta, Canada Explore Edmonton Corporation Full timeAbout the PositionWe are seeking an experienced Customer Service Operations Manager to support the delivery and management of our Guest Experience team. The ideal candidate will have a proven track record in customer-focused environments, with 5 years of experience and 2 years of supervisory or management experience.The Guest Experience team is responsible...
-
Customer Service Operations Manager
4 days ago
Edmonton, Alberta, Canada Alberta Granite & Quartz Ltd Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Service Operations Manager to join our team at Alberta Granite & Quartz Ltd. As a key member of our operations team, you will be responsible for leading customer service efforts and ensuring that we deliver exceptional results.About the RoleThe Customer Service Operations Manager will...
-
Customer Service Operations Manager
2 weeks ago
Edmonton, Alberta, Canada KT Motors Full timeAbout this role: We are seeking a Customer Service Operations Manager to join our team at KT Motors. In this role, you will be responsible for overseeing the customer service department, ensuring that our customers receive exceptional service and support.Key Responsibilities:Authorize routine deposits and withdrawalsCo-ordinate activities with other work...
-
Customer Service and Operations Manager
1 week ago
Edmonton, Alberta, Canada ENOVE SYSTEMS & E-COMMERCIAL Full timeJob SummaryWe are seeking an experienced Customer Service and Operations Manager to join our team at ENOVE SYSTEMS & E-COMMERCIAL. This is a key role that requires strong leadership and organizational skills, with a focus on delivering exceptional customer service and ensuring the smooth operation of our business.About the RoleAs a Customer Service and...
-
Customer Service Operations Manager
2 weeks ago
Edmonton, Alberta, Canada KT Motors Full timeAbout the RoleWe are seeking a Customer Service Supervisor to join our KT Motors team. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesAuthorize Routine Transactions -Authorize routine deposits and withdrawalsCo-ordination and Scheduling...
-
Customer Service and Operations Manager
6 days ago
Edmonton, Alberta, Canada ENOVE SYSTEMS & E-COMMERCIAL Full timeENOVE SYSTEMS & E-COMMERCIAL is seeking a Customer Service and Operations Manager to join their team.The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience.About the RoleThis is a supervisory position responsible for overseeing the day-to-day operations of our customer service team. The ideal candidate will...
-
Store Operations Manager
1 week ago
Edmonton, Alberta, Canada Hussco Service & Consultants Full timeAbout the RoleHussco Service & Consultants seeks an experienced Store Operations Manager to lead our retail store team. As a key member of our team, you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving sales growth.
-
Operational Manager for Customer Service
7 days ago
Edmonton, Alberta, Canada KT Motors Full timeAbout KT MotorsKT Motors is a reputable company that values exceptional customer service and aims to provide a seamless experience for its clients.Salary InformationThe estimated salary range for this role is between $55,000 to $65,000 per annum, depending on location and industry standards.Job DescriptionThis is a supervisory position responsible for...
-
Retail Store Operations Manager
4 weeks ago
Edmonton, Alberta, Canada Hussco Service & Consultants Full timeJob SummaryWe are seeking a highly skilled Retail Store Operations Manager to join our team at Hussco Service & Consultants. The successful candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesAssign sales workers to duties and oversee...
-
Customer Service Manager
4 days ago
Edmonton, Alberta, Canada Lighthouse Hospitality Management Inc. Full timeLighthouse Hospitality Management Inc. is seeking a seasoned Customer Service Manager to oversee the daily operations of our hotel. This role requires a skilled professional with experience in managing teams and ensuring exceptional customer experiences.About the JobThe successful candidate will have at least 2 years of experience in a similar role and...
-
Customer Service and Operations Supervisor
4 weeks ago
Edmonton, Alberta, Canada Trusted Accounting & Tax Services Inc. Full timeJob Title: Customer Service and Operations SupervisorJob Summary: We are seeking a highly organized and customer-focused Customer Service and Operations Supervisor to join our team at Trusted Accounting & Tax Services Inc. As a key member of our retail store team, you will be responsible for leading daily operations, evaluating performance, and developing...
-
Customer Service Operations Specialist
1 week ago
Edmonton, Alberta, Canada CKE KONE Inc. (Canada) Full timeWe are seeking a highly skilled Customer Service Operations Specialist to join our team at CKE KONE Inc. (Canada) in Edmonton.Job DescriptionThis role will entail collaborating with key stakeholders such as Service leaders, Service Sales, and technicians during maintenance and repair projects. Key responsibilities include coordinating with customers,...
-
Cleaning Operations Manager
4 weeks ago
Edmonton, Alberta, Canada AIM Janitorial Service LTD. Full timeWe are seeking a skilled Cleaning Operations Manager to join our team at AP Cleaning Services Ltd. The successful candidate will be responsible for supervising and coordinating the activities of our cleaning staff, ensuring that our sites and facilities meet the highest standards of safety and cleanliness.The ideal candidate will have at least 1 year of...
-
Customer Service Manager
3 weeks ago
Edmonton, Alberta, Canada Trusted Accounting & Tax Services Inc. Full timeJob Summary: We are seeking a highly organized and detail-oriented Customer Service Managing Supervisor to join our team at Trusted Accounting & Tax Services Inc. The ideal candidate will have 1 year to less than 2 years of experience in a similar role and a secondary (high) school graduation certificate.Key Responsibilities:Direct and control daily...
-
Customer Service Manager
7 days ago
Edmonton, Alberta, Canada Second Cup Full timeWe are seeking a highly skilled Customer Service Manager to join our team at Second Cup. This is a permanent, 30-hour per week position that offers the opportunity to work in a fast-paced environment and make a real impact on customer satisfaction.Job DescriptionThe Customer Service Manager will be responsible for overseeing the daily operations of our food...
-
Customer Service and Operations Supervisor
5 days ago
Edmonton, Alberta, Canada G19 Graphics Ltd. Full timeG19 Graphics Ltd. is seeking a skilled Customer Service and Operations Supervisor to oversee daily operations and ensure exceptional customer experiences.The ideal candidate will have experience in supervising staff, managing cash, and resolving customer issues.This full-time position comes with an estimated salary of $55,000-$65,000 per year, depending on...
-
Customer Service Manager
4 weeks ago
Edmonton, Alberta, Canada Trusted Accounting & Tax Services Inc. Full timeAs a Customer Service Manager at Trusted Accounting & Tax Services Inc., you will be responsible for directing and controlling daily operations, evaluating daily operations, and locating, selecting, and procuring merchandise for resale. You will also develop and implement marketing strategies, plan budgets, and monitor revenues and expenses. Additionally,...
-
Sales Operations Manager
1 week ago
Edmonton, Alberta, Canada SPEEDY AUTO SERVICE Full timeJob SummaryWe are seeking a skilled Sales Supervisor to oversee the sales team at Speedy Auto Service. In this role, you will be responsible for assigning tasks to sales workers, authorizing payments, ordering merchandise, and preparing reports on sales volumes and personnel matters.ResponsibilitiesAssign sales workers to duties and supervise their...
-
Retail Store Operations Manager
4 days ago
Edmonton, Alberta, Canada Hussco Service & Consultants Full timeJoin Hussco Service & Consultants, a leading company in the industry, and take on the exciting role of Retail Store Operations Manager.As a key member of our team, you will be responsible for overseeing the daily operations of our retail store, ensuring that everything runs smoothly and efficiently. With your exceptional leadership skills and ability to...
-
Customer Service Manager
4 weeks ago
Edmonton, Alberta, Canada Trusted Accounting & Tax Services Inc. Full timeJob SummaryWe are seeking a highly organized and results-driven Customer Service Managing Supervisor to join our team at Trusted Accounting & Tax Services Inc. The ideal candidate will have a strong background in customer service, sales, and marketing, with the ability to lead and motivate a team of 3-4 people.Key ResponsibilitiesDirect and control daily...