Front Desk Associate, Vancouver

2 weeks ago


Vancouver, British Columbia, Canada Equinox Full time

Job Title: Front Desk Associate

Job Summary: We are seeking a dynamic and customer-focused Front Desk Associate to join our team at Equinox. As a key member of our front desk team, you will provide exceptional service to our members and guests, ensuring a seamless and welcoming experience.

Responsibilities:

  • Professionally greet members and guests upon arrival
  • Scan membership IDs and process transactions accurately
  • Answer phones in a professional and courteous manner
  • Respond to member inquiries and resolve issues efficiently
  • Maintain a clean and organized work area
  • Collaborate with other departments to ensure seamless operations

Requirements:

  • Minimum 1 year of customer service experience
  • High school diploma or equivalent required
  • Reliable, professional, and energetic demeanor
  • Ability to multitask and work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Complimentary club membership and discounts on services


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