Front Desk Associate

2 weeks ago


Vancouver, British Columbia, Canada Gold's Gym - British Columbia Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate - Customer Service Representative. This role is perfect for someone who is passionate about delivering exceptional service and creating a positive experience for our members and guests.

About Gold's Gym

Gold's Gym has been the authority on fitness since 1965, with a commitment to helping people find their inner strength and reach their goals. Our goal is simple: We're here to help you Know Your Own Strength.

As a Front Desk Associate, you will be responsible for greeting members and guests enthusiastically, ensuring that customer inquiries are resolved promptly and professionally, and promoting club events and services. You will also be involved in monitoring member check-ins, processing point of sale items, and checking in members and guests using proper registration procedures.

Requirements

To be successful in this role, you must have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You should be customer-focused, enthusiastic, and able to lift at least 50lbs. Additionally, you must be available to work Closing Shifts, which include Tuesday - Thursday 5:45pm-10:45pm and Saturday 4:15pm-8:15pm, and be willing to commit to at least 3-5 days per week (15-25 hours).

What We Offer

In return for your hard work and dedication, we offer a positive, rewarding, and collaborative team environment, room to grow and develop with a locally owned franchise, and competitive compensation ($20-$25 per hour). You will also receive complimentary gym membership, discounts on Gold's Gym products and services, and flexible scheduling for students.


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