Hotel Front Desk Associate

5 days ago


Fredericton, New Brunswick, Canada RAMADA HOTEL Full time
Job Summary
Ramada Hotel seeks a professional and organized Hotel Front Desk Associate to join our team. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

About Us
Ramada Hotel is a leading hospitality provider dedicated to delivering exceptional customer service. Our commitment to excellence has earned us a reputation as a trusted partner for travelers worldwide.

Key Responsibilities
The successful candidate will be responsible for:
• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and services
• Assisting clients/guests with special needs
• Contacting customers to deliver requested wake-up calls
• Maintaining an inventory of vacancies, reservations, and room assignments

Requirements
To succeed in this role, you will need:
• Secondary (high) school graduation certificate
• Experience an asset
• Excellent communication and interpersonal skills
• Ability to work under pressure in a fast-paced environment
• Attention to detail and organizational skills
• Proficiency in multi-line switchboard and word processing software
• Basic knowledge of internet usage

Benefits
We offer a competitive salary range of $25,000 - $35,000 per annum, depending on experience. Additionally, you will enjoy:
• Comprehensive training program
• Opportunities for career advancement
• A dynamic and supportive work environment

Security and Safety
As a Ramada Hotel employee, you will undergo a thorough background check and maintain confidentiality when handling sensitive information.

Work Conditions and Physical Capabilities
This role requires standing for extended periods and working in a fast-paced environment. If you are able to work under pressure and maintain your composure in challenging situations, we encourage you to apply.

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