Student Information Support Specialist

3 weeks ago

Vancouver, British Columbia, Canada The University of British Columbia Full time
Job Summary

The University of British Columbia is seeking a highly skilled and detail-oriented Student Information Support Specialist to join our team in the Faculty of Arts. As a key member of our Arts Academic Advising Services, you will provide exceptional support to students, faculty, and staff by delivering accurate and timely information on student records, registration, and academic concessions.

Key Responsibilities
  • Respond to student inquiries and provide guidance on degree requirements, course planning, and registration processes.
  • Use the Student Information System (SIS), Degree Audit (DAG), and Workday Student to provide accurate information and support to students.
  • Process documentation for letters of permission, academic concessions, and graduation pending or confirmation letters.
  • Assist with the evaluation and adjudication of graduation applications.
  • Develop and deliver training to new and inexperienced staff members on the use of SIS, DAG, and Workday Student.
  • Collaborate with other departments and units to ensure seamless delivery of student services.
  • Provide exceptional customer service and respond to student concerns in a timely and respectful manner.
Requirements
  • High school graduation and two-year post-secondary diploma, or equivalent combination of education and experience.
  • Four years of related experience, or equivalent combination of education and experience.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Proficiency in MS Excel and ability to learn new software applications.
Preferred Qualifications
  • Experience with Workday and ability to learn new software applications.
  • Ability to maintain accuracy and attention to detail.
  • Ability to determine the nature and urgency of inquiries and issues, and triage appropriately.
  • Ability to analyze problems, identify key information and issues, and effectively resolve.
What We Offer

The University of British Columbia offers a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.

  • Student Information Support Specialist

    2 months ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThe University of British Columbia is seeking a highly skilled and detail-oriented individual to fill the role of Student Information Support Specialist in the Faculty of Arts. As a key member of the Arts Academic Advising team, this position will provide complex and accurate information to current students, prospective students, departments, and...

  • Student Information Support Specialist

    2 months ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThe University of British Columbia is seeking a highly skilled and detail-oriented individual to fill the role of Student Information Support Specialist in the Faculty of Arts. As a key member of the Arts Academic Advising team, this position will provide complex and accurate information to current students, prospective students, departments, and...

  • Student Information Support Specialist

    1 month ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThe University of British Columbia is seeking a highly skilled and detail-oriented Student Information Support Specialist to join our team in the Faculty of Arts. As a key member of our Arts Academic Advising Services, you will provide exceptional support to students, faculty, and staff by delivering accurate and timely information regarding...

  • Student Information Support Specialist

    1 month ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThe University of British Columbia is seeking a highly skilled and detail-oriented Student Information Support Specialist to join our team in the Faculty of Arts. As a key member of our Arts Academic Advising Services, you will provide exceptional support to students, faculty, and staff by delivering accurate and timely information regarding...

  • Student Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    We are seeking a highly organized and detail-oriented Student Support Specialist to join our team at East Vancouver Taekwondo. In this role, you will be responsible for implementing new administrative procedures, reviewing and evaluating existing ones, and establishing work priorities to ensure procedures are followed and deadlines are met.You will also be...

  • Student Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    We are seeking a highly organized and detail-oriented Student Support Specialist to join our team at East Vancouver Taekwondo. In this role, you will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and establishing work priorities to ensure deadlines are met.As a Student Support Specialist, you...

  • Student Support Specialist

    4 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    Job Title: Student Support SpecialistWe are seeking a highly organized and detail-oriented Student Support Specialist to join our team at East Vancouver Taekwondo. As a key member of our administrative team, you will play a vital role in supporting the settlement and integration of newcomers and refugees into our community.Key Responsibilities:Implement new...

  • Student Support Specialist

    4 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    Job Title: Student Support SpecialistWe are seeking a highly organized and detail-oriented Student Support Specialist to join our team at East Vancouver Taekwondo. As a key member of our administrative team, you will play a vital role in supporting the settlement and integration of newcomers and refugees into our community.Key Responsibilities:Implement new...

  • Student Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    We are seeking a highly organized and detail-oriented Student Support Specialist to join our team at East Vancouver Taekwondo. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and establishing work priorities to ensure deadlines are met.The ideal candidate will have a...

  • Student Support Specialist

    4 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    Job SummaryWe are seeking a highly motivated and organized Student Support Specialist to join our team at East Vancouver Taekwondo. The successful candidate will provide support to students in their educational and employment journey, with a focus on newcomers and refugees.Key ResponsibilitiesAssist students with immediate settlement needs, such as housing,...

  • Student Support Specialist

    4 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    Job SummaryWe are seeking a highly motivated and organized Student Support Specialist to join our team at East Vancouver Taekwondo. The successful candidate will provide support to students in their educational and employment journey, with a focus on newcomers and refugees.Key ResponsibilitiesAssist students with immediate settlement needs, such as housing,...

  • Student Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    We are seeking a highly organized and detail-oriented Student Support Specialist to join our team at East Vancouver Taekwondo. As a key member of our administrative staff, you will be responsible for implementing new administrative procedures, reviewing and evaluating existing ones, and establishing work priorities to ensure procedures are followed and...

  • Student Support Specialist

    2 days ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    Job DescriptionWe are seeking an experienced Student Support Specialist to join our team at East Vancouver Taekwondo. The successful candidate will provide administrative support to our students, including implementing new procedures, reviewing and evaluating existing ones, and establishing work priorities.Key ResponsibilitiesImplement new administrative...

  • Student Information Advisor

    3 months ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Position Overview The Student Information Advisor role is designed to deliver comprehensive and precise guidance to current and prospective students, academic departments, and the broader community regarding admissions, course selection, student records, and registration processes, specifically tailored for Arts students. Key Responsibilities Information...

  • Student Information Advisor

    1 month ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Position Overview The Student Information Advisor role is designed to deliver comprehensive and precise guidance to current and prospective students, academic departments, and the broader community regarding admissions, course selection, student records, and registration processes, specifically tailored for Arts students. Key Responsibilities Information...

  • Student Support Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    Job Title: Student Support SpecialistWe are seeking a highly organized and detail-oriented Student Support Specialist to join our team at East Vancouver Taekwondo. As a key member of our administrative team, you will play a vital role in supporting the settlement and integration of newcomers and refugees into our community.Key Responsibilities:Implement new...

  • Student Support Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    Job Title: Student Support SpecialistWe are seeking a highly organized and detail-oriented Student Support Specialist to join our team at East Vancouver Taekwondo. As a key member of our administrative team, you will play a vital role in supporting the settlement and integration of newcomers and refugees into our community.Key Responsibilities:Implement new...

  • Student Support Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    Job SummaryWe are seeking a highly skilled and dedicated Student Support Specialist to join our team at East Vancouver Taekwondo. The successful candidate will be responsible for providing administrative support to our students and staff, with a focus on newcomer integration and indigenous community liaison.Key ResponsibilitiesImplement new administrative...

  • Undergraduate Student Support Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThe Student Services team at UBC's Department of Civil Engineering is seeking a highly organized and detail-oriented individual to provide administrative support for our undergraduate program. As an Undergraduate Student Support Specialist, you will be responsible for overseeing and proactively carrying out administrative tasks to ensure the...

  • Student Support Specialist

    4 weeks ago

    Vancouver, British Columbia, Canada East Vancouver Taekwondo Full time

    Job Title: Student Support SpecialistWe are seeking a highly organized and detail-oriented Student Support Specialist to join our team at East Vancouver Taekwondo. As a key member of our administrative team, you will play a vital role in supporting the settlement and integration of newcomers and refugees into our community.Key Responsibilities:Implement new...