Strategic Performance Manager

6 days ago

Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global luxury hotel management company with a commitment to supporting cancer research and advancing diversity, inclusion, equality, and belonging. Our company culture enables everything we do, and we believe in recognizing familiar faces, welcoming new ones, and treating everyone with respect.

About the Role:

This 18-month contract position is responsible for supporting the revenue management, distribution, and sales organization in executing strategic objectives and goals. The successful candidate will drive organizational success by developing, implementing, and managing new systems, programs, and capabilities to improve overall effectiveness.

Key Responsibilities:

  • Support the activation of the Four Seasons Distribution Strategy with sales and revenue management product and systems.
  • Create and execute programs, initiatives, insights, and systems capabilities that drive strategic performance and enable revenue-generating teams.
  • Identify and recommend innovative solutions to enhance overall field performance and effectiveness.
  • Foster collaboration across departments and hotels to ensure a cohesive approach to project execution.
  • Conduct research and data analysis to inform strategic decision-making.

Requirements:

  • Project management, project execution, change management, and analytical skills.
  • University/college degree preferred.
  • Minimum 6 years' experience in technology, sales enablement, with at least 3 years' experience in a corporate/above property environment.
  • Knowledge of Amadeus/Salesforce, Power BI reporting, Varicent or similar incentive management platform, and project management tools like Jira or Microsoft Planner.
  • Ability to create impact and ROI analysis, work with multiple vendors, and review and negotiate commercial terms and contracts.

What We Offer:

Four Seasons is committed to providing a world-class employee experience and company culture. This role will be a Hybrid working model, requiring 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario. We are an equal opportunities employer and welcome applications from diverse candidates.

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