Hotel Front Desk Clerk

1 month ago


Vancouver, British Columbia, Canada Best Western Hotel Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Best Western Hotel.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Front Desk Operations: Process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
  • Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges and receive payments, and balance cash and complete balance sheets.
  • Administrative Tasks: Maintain an inventory of vacancies, reservations and room assignments, follow emergency and safety procedures, and perform clerical duties such as faxing, filing, and photocopying.
  • Communication: Answer telephone and relay telephone calls and messages, and assist clients/guests with special needs.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: Langue de travail: Anglais.
  • Work Hours: 40 hours per week.


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