Hotel Front Desk Clerk

6 days ago


Vancouver, British Columbia, Canada Best Western Hotel Full time

At Best Western Hotel, we seek a dedicated Front Desk Associate to provide exceptional customer service and ensure seamless hotel operations. Key responsibilities include:

Key Responsibilities
  • Guest Registration: Welcome and register arriving guests, assigning rooms and handling any special requests.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations, and maintain an inventory of vacancies and room assignments.
  • Customer Service: Provide information on hotel facilities and services, assist with special needs, and offer general information about local points of interest.
  • Administrative Tasks: Balance cash, complete balance sheets and cash reports, and perform various clerical duties, including faxing, filing, and photocopying.
  • Communication: Answer telephones, relay messages, and contact customers for wake-up calls.

We offer a permanent position with a 40-hour work week and English as the primary language of communication. If you're a team player with excellent communication skills, we encourage you to apply for this exciting opportunity.



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