Business Operations Support Specialist
1 month ago
We are seeking a detail-oriented and proactive individual to join PermitMasters as a Customer Relations and Administrative Coordinator.
Job DescriptionThis role plays a crucial part in managing communication channels, responding to inquiries, and supporting various administrative tasks to ensure the smooth operation of our business.
- Manage phone calls and company emails effectively.
- Sales Support:
- Assist in preparing estimated service proposals based on customer requirements and company pricing guidelines.
- Update and maintain contracts, ensuring accuracy and compliance with company policies and legal requirements.
- Document relevant information and contacts in the Customer Relationship Management (CRM) system for effective tracking and communication.
- Be an expert in our services and effectively communicate their value proposition to clients.
- Marketing and Social Media:
- Assist in managing social media campaigns across various platforms, ensuring consistency with brand messaging and strategic objectives.
- Take the lead in creating accurate and timely invoices for our clients, ensuring adherence to billing cycles and payment terms. Support bookkeeping procedures, including recording transactions.
- Administrative Support:
- Support company operations by maintaining office systems.
- Ensure the proper functioning of the office and assist colleagues whenever necessary.
We estimate that this role will have a salary range of $45,000 - $60,000 per year, depending on experience.
RequirementsTo be successful in this role, you should have:
- Proven experience in customer relations and administrative roles.
- Familiarity with Customer Relationship Management (CRM) systems.
- Knowledge of Building code, zoning, and construction is an asset.
If you are a dedicated professional with excellent communication skills and the ability to handle diverse administrative tasks, we encourage you to apply for this exciting opportunity to contribute to PermitMasters' growing team.
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