Enterprise IT Support Specialist
2 days ago
Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions. We have been partnering with some of the world's largest businesses in their transformation journeys for over 55 years.
We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities. Our employees reflect the diverse societies we operate in, and we continue to invest in equitable workplace policies and processes.
As an Enterprise IT Support Specialist, you will play a key role in addressing customer requests for installation, configuration, testing, and maintenance of hardware and software components. You will be responsible for responding to customer inquiries via phone and email in a timely and accurate manner, maintaining documentation of customer issues and their resolutions, and providing support during system upgrades.
Your duties will include configuring, deploying, maintaining, troubleshooting, and supporting computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment. You will also install and support PC, laptop, tablet, and mobile hardware and software, participate in hardware and software reviews, and recommend better solutions.
Additionally, you will maintain inventory of installed software and hardware, work with hardware and software vendors to verify timely product delivery, and ensure that new equipment is installed and ready to operate on schedule. You will analyze and make recommendations for hardware and software standardization, ensuring desktop computers interconnect seamlessly with diverse systems.
The estimated salary for this role is between $60,000 and $90,000 per year, depending on location and experience.
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Technical Support Specialist
3 weeks ago
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Car Detailer
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Automotive Detailer Specialist
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Senior Enterprise Integration Specialist
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Automotive Detailer Specialist
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IT Support Specialist
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